Genesys Cloud Maintenance - Americas (US-West)

Scheduled Maintenance Report for Genesys Cloud

Completed

The scheduled maintenance has been completed.

Posted Mar 24, 2026 - 01:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Mar 23, 2026 - 23:02 EDT

Scheduled

On 3/24/2026 beginning 2AM Pacific Time, Genesys Cloud will be implementing changes to optimize content delivery and enhance platform reliability through new regional CDNs. No service interruption is expected during this maintenance window.

Posted Mar 20, 2026 - 13:38 EDT

This scheduled maintenance affected: Platform (Americas (US West)).